Concierge Medicine · FAQ
Your Membership Questions, Answered.
Clear answers before you choose your care.
Concierge membership is optional — it is not required to become a primary care patient. We accept insurance for primary care.
Frequently asked questions
Does insurance cover my membership?
The $200 monthly membership fee is separate from medical-service billing. Do not assume your insurance covers it; confirm with your plan. We do not promise insurance or employer reimbursement.
I have a PPO. How does billing work?
We bill your PPO for covered office visits and procedures, as a traditional provider would. Your plan's copays, deductibles and noncovered charges still apply, along with the separate $200 monthly membership fee. Please text or email us to confirm we are contracted with your specific plan.
I have an HMO. Can I join?
Our Concierge Medicine program does not participate in HMO plans. Office visits and procedures are billed directly to you, in addition to the $200 monthly membership fee. If you are considering a PPO during open enrollment, you may request a consultation first. This policy is specific to Concierge and does not change our Primary Care insurance participation.
My employer offers reimbursement. What should I check?
Ask your employer or benefits administrator which services and fees qualify and what documentation is required. Reimbursement is not guaranteed. Message or email our office to discuss your situation.
Do I need membership to be a patient?
No. Concierge Medicine is optional. Primary Care remains available without a membership. Membership is not health insurance; keep coverage for emergencies and hospital care.
Are same-day appointments and immediate responses guaranteed?
We prioritize same-day appointments when available. Direct communication does not mean an immediate response or 24/7 coverage; contact arrangements are reviewed before joining. Concierge is not an emergency service. For a medical emergency, call 911.

Meet Dr. Trung Pham
- Board-Certified Internal Medicine
- Board-Certified Obesity Medicine
- Certified Menopause Practitioner